The strengths of the exemplar handover include the conciseness and overall structure of the response, as it thoroughly described the case of Taileah. Taileah’s story covers the topics of mental health and the struggles that arise with complex cases (Cian, 2014).
The handover follows a structured approach of outlining the patient’s general state and background information for a deeper understanding of the issue. Then, her emotional condition of Taileah is explored through the description of her initial mood and the consequential impact of medication. This exploration allows drawing connections between the possible methods of treatment and their results in cases of mental instability. Ultimately, the handover notes the progress made by Taileah regarding her self-perception and future goals.
The handover weaknesses can be summarized by the idea of repetitive information regarding Taileah’s personal life, friends, and family. While the mentioned factors can become critical in evaluating the progress of a patient, they seemed to be less relevant in instances of Taileah’s case. For example, the initial statements of the handover are devoted to the description of the patient’s position and status relates to other people in her life. This can be a weakness in the process of understanding the main issue in health care. The same pattern can be identified further in the video, as details regarding Taileah’s relationship with friends and family are included in the concluding sentences.
Finally, alternative strategies must be recommended to improve the handover efficiency. Research suggests adding more detail regarding the patient’s case to improve intervention methods (Gordon et al., 2018). Hence, one effective strategy would comprise providing a systematic review of the patient’s health state before evaluating their personal life information. Moreover, another method of improving handover efficiency suggests directly involving patients in the process to improve communication and, consequently the impact of the procedure (Chien et al., 2022). In that way, patients can share their reflections on their mental state and provide additional material for the healthcare professional to work with. Ultimately, this approach can significantly improve patient safety and the effectiveness of mental health treatment.
Chien, L. J., Slade, D., Dahm, M. R., Brady, B., Roberts, E., Goncharov, L., & Thornton, A. (2022). Improving patient‐centred care through a tailored intervention addressing nursing clinical handover communication in its organizational and cultural context. Journal of advanced nursing, 78(5), 1413-1430.
Cian, O. (Director). (2014). Changing minds (Season 2, episode 1). [TV series episode]. Changing minds. ABC.
Gordon, M., Hill, E., Stojan, J. N., & Daniel, M. (2018). Educational interventions to improve handover in health care: an updated systematic review. Academic Medicine, 93(8), 1234.