The Phoenix Children’s Hospital’s Innovation

Topic: Administration
Words: 673 Pages: 2


Due to the past Covid-19 pandemic, many healthcare institutions have faced difficulties in developing innovations and technological solutions, especially in clinics and hospitals in developing countries. The United States is no exception, and given the current economic recession, there is a chance that healthcare innovation and creativity will slow down. This is especially true for new hospitals and clinics, such as the Phoenix Children’s Hospital (PCH), founded in 1980 (PCH). Based in Phoenix, Arizona, this facility focuses on quality and emergency care for newborns, children, and adolescents. Given the financial strength of PCH, strategies such as Value-Based Healthcare (VBHC), Continuing Clinical Innovation (CCI), and creating a culture for innovation can improve the efficiency and cost of treatment at this clinic in terms of Triple Aim.

Enhancing the Experience of Care through Value-Based Healthcare

VBHC is a healthcare delivery strategy in which hospitals and physicians are paid based on patient outcomes. According to this model, patients often spend much less money on improving their condition and health (NEJM, 2017). At the same time, it is noted that when using this strategy, patients note high rates of satisfaction with the medical services received (Schmittdiel et al., 2017). This strategy will help HCX improve the patient experience during treatment, given that the hospital is trying to specialize in a hospital-to-home program. Given the short time frame for providing services, this facility will expedite the recovery process and the process of returning patients home.

This process is supported by recent research demonstrating that values-based healthcare positively affects patients’ experience regardless of their diagnosis, age, or gender. Better healthcare service integration and collaboration, more individualized treatment, and awareness of where to seek medical attention were listed as the beneficial effects (Baxter et al., 2018). Parents will be able to manage their children’s chronic illnesses better and more effectively, knowing that PCH will be one of those institutions that will not only meet the parents’ financial ability but also the experience of the patients themselves from the services received at the institution.

CCI and Improving the Health of Populations

This strategy allows clinics to earn specific points schemes for their continuous clinical innovation, increasing funding opportunities and investment flows. It is noted that most clinics and medical institutions in the UK, after the adoption of this strategy, as part of the overall development, were able to improve the implementation and integration of start-ups and technological solutions, which at the same time took into account financial indicators (Kelly & Young, 2017). Considering this fact, it can be argued that in addition to improving the budget, the PCH will have the opportunity to introduce specific innovative solutions to improve the entire population’s health massively. For example, an institution can introduce a specialized application, NeoMate, into the practice of its nurses (Kelly & Young, 2017, p. 124). By providing intubation and central line calculations, checklists for typical acute circumstances, and succinct reference information, the app will assist in caring for unwell newborns and children.

Creating a Culture for Innovation

Improving the working conditions of employees can not only positively influence the emergence of new solutions to improve the provision of services and care for patients but also reduce the final cost of treatment. The fact is that more and more employees and medical experts have the opportunity to create new products that are aimed at optimizing the treatment process, allowing patients to choose the most effective treatment that does not hit the pocket. If we realize these benefits, we must create a culture where innovation can flourish, and our staff and patients feel empowered to contribute to the innovation process and help make change happen.


The Triple Aim concept has garnered growing interest in the performance evaluation of national-level health policy. The Value-Based Healthcare movement has affected the evolution of health systems, at least in Western welfare. By implementing various and proven strategies, the healthcare structures will be able to optimize and improve the performance of many health maintenance facilities not only in Arizona, but across the country as well.


Baxter, S., Johnson, M., Chambers, D., Sutton, A., Goyder, E., & Booth, A. (2018). The effects of integrated care: A systematic review of UK and international evidence. BMC Health Services Research, 18(1). Web.

History of Phoenix Children’s. Phoenix Children’s Hospital. (n.d.). Web.

Kelly, C. J., & Young, A. J. (2017). Promoting innovation in Healthcare. Future Hospital Journal, 4(2), 121–125. Web.

NEJM Catalyst. (2017). What is value-based healthcare? NEJM Catalyst. Web.

Schmittdiel, J. A., Barrow, J. C., Wiley, D., Ma, L., Sam, D., Chau, C. V., & Shetterly, S. M. (2017). Improvements in access and care through the Affordable Care Act. The American journal of managed care, 23(3), 95–97. Web.

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