Introduction
Patient-centered care can be defined as a mutually beneficial partnership where both providers and consumers are expected to plan, deliver, and evaluate treatment strategies together. The concept of diversity applies to patient-centered care because a feeling of concern affects all parties involved in the need to respond to healthcare prompts. In line with Eklund et al. (2019), only full engagement can be expected to contribute to the provision of meaningful care. In patient-centered approaches to treatment, the focus should be on continuous education and the development of core competencies possessed by patients and providers. The needs and preferences of every unique patient have to be considered in order for the process to be considered an actual instance of patient-centered care.
Patient-Centered Relationship
There are several particular ways in which mutual respect, empathy, and collaboration are displayed by the actors involved in a patient-centered relationship. The first factor is effective communication, as healthcare delivery depends on how patients perceive the messages conveyed to them. It was claimed by Marchand et al. (2019) that effective therapeutic communication could only be achieved when active listening was in place. Hence, the provider should be able to talk and stop talking at the right times in order to further the patient-centered relationship. Multiple expressions of warmth and empathy can be expected to generate mutual compassion and dignity. A genuine emphasis on ethics will help providers remain in line with the collaborative needs of patient-centered care.
Patient-Centered Care Climate
The climate within the patient-provider relationships can be maintained through the interface of several personalized values. For example, a nurse should maintain integrity and patient trust by remaining honest. Another source of credibility that should be investigated by care providers is patient confidentiality because patient trust can never be restored (Back et al., 2019). Patient data privacy is both a legal and an ethical requirement because the staff has to recognize the most effective ways of disseminating information. The ultimate value that has to be maintained to generate a positive climate is a caring, respectful relationship. All prejudices have to be set aside in order to help patients and providers find common ground.
The Impact of Patient’s Preferences, Beliefs, and Values on Health Care
Various personal characteristics and preferences cannot be separated from the process of providing patient-centered care because beliefs can impact the view on health concepts and decision-making. This is why provider training represents an essential contributor to the improved quality of care (Back et al., 2019). There has to be a deeper understanding of how cultural values affect patients before delivering medical advice. On a long-term scale, it will aid the health care administration in building a team where clinicians engage in consistent care provision that is adequately diversified and supported by evidence.
Patient’s Involvement in Decision-Making
The patient should be involved in shared decision-making because it can be expected to broaden their knowledge base and serve as a preventive strategy. Over time, knowledgeable patients are going to become less vulnerable and untrusting. This readiness to embrace change can be encouraged by 360-degree feedback and consistent provider-patient communication (Marchand et al., 2019). Patients have to be motivated to share their desired outcomes and modifications to improve decision-making and attain further reforms, especially with the growing level of interconnectedness between various care providers.
Examples of Inappropriate Patient-Centered Care
The first example of inappropriate patient-centered care is when leadership conceptualizations across the organization are inconsistent. Therefore, some members of the team could be invested in improving the infrastructure, and others could emphasize training and logistics (Eklund et al., 2019). These differences are going to affect patients because there is no consistent vision that would support patient-centeredness in the first place. Leadership in nursing care has to focus on patients without placing any kind of burden on them. It shows how the whole care plan could be hindered by inappropriately deployed goals that are not in line with patients’ needs.
Another immediate example of poor patient-centered care is the lack of sufficient activities for patients in distress. Without a strategic vision of how to accomplish the goals set by the administration, the team will not see any improvements. The unwillingness to specify targets will tamper with the quality of patient-centered care and avert the hospital from exact improvements (Marchand et al., 2019). Therefore, even organizational policies have to be developed with the value and mission in mind, where customer care remains the biggest focus of all in-house activities. Without engaging patients in the process of care, the team will never bypass the minimal requirements for a proper patient-centered framework.
Conclusion
The ultimate example of inappropriate patient-centered care can be associated with significant differences related to communication. A significant focus on the improvement of care services will make it harder for providers to spot the biggest cases of unfair treatment, absence of clarification, and inadequate nurse-patient relationships. According to Back et al. (2019), a strong willingness to follow the exact provisions of patient-centered care could hyperbolize it to an unexpected extent. From language barriers to wrongful perceptions, multiple issues may arise as a result. The management has to be skilled enough to apply patient-centered care without worrying about the advent of nurse-patient misunderstanding.
References
Back, A. L., Fromme, E. K., & Meier, D. E. (2019). Training clinicians with communication skills needed to match medical treatments to patient values. Journal of the American Geriatrics Society, 67(S2), S435-S441. Web.
Eklund, J. H., Holmström, I. K., Kumlin, T., Kaminsky, E., Skoglund, K., Höglander, J.,… & Meranius, M. S. (2019). “Same or different?” A review of reviews of person-centered and patient-centered care. Patient Education and Counseling, 102(1), 3-11. Web.
Marchand, K., Beaumont, S., Westfall, J., MacDonald, S., Harrison, S., Marsh, D. C.,… & Oviedo-Joekes, E. (2019). Conceptualizing patient-centered care for substance use disorder treatment: Findings from a systematic scoping review. Substance Abuse Treatment, Prevention, and Policy, 14(1), 1-15. Web.